How This FAQ Works for You
We built this page around the real questions that come up after you open an account — not a generic help document, but answers tied to how krakia actually runs. Most questions fall into four areas: getting your account verified, moving money in and out through bKash, Nagad, or Rocket, understanding how game rounds settle, and reaching support when something feels off.
Each answer below reflects the actual process on our end. For deposits, you send from your mobile wallet to the account number shown at the cashier, confirm with your PIN, and the balance appears in your account once the transfer is matched on our side. Withdrawals follow a verification step where we confirm the wallet number matches your registered details before releasing
funds. If you are in Dhaka or anywhere else in Bangladesh, the path is the same — your wallet app, the cashier screen, done.
- bKash
- Nagad
- Rocket